Privacy PolicyWe are committed to protecting your privacy.
We only use the information we collect about you to process your orders and keep
you up to date of new products and special promotions. We do not sell, trade or
rent your personal information to others, and will not release it to
any third party, except as required by law or court order. We follow strict
security procedures in the storage and disclosure of information that you have
given us. Our security procedures mean that we may occasionally request proof of
identity before we are able to disclose sensitive information to you.
Delivery PromiseAll orders are normally despatched to the
delivery address that you supply within one business day upon the receipt of
payment. If an item is temporarily unavailable for any reason or has a longer
lead time, then you will be notified of the revised despatch date and given the
opportunity to cancel your order.
Supply of GoodsDue to the nature of our product range we
are unable to guarantee the availability of products. If an item is no longer
available, then you will be notified and given the opportunity to choose an
alternative item or cancel your order.
Shipping Method and CostWe ship worldwide from China. Airmail was used to offer 15-35 days delivery to worldwide destinations.
Shipping fee is US $4.99(handling fee is included) for the first item, US $2.99 for each addtional item. Provided payment is made within one transaction if use Paypal.
PricingThe price you pay is the price shown in the checkout
section of our website at the time you place your order. If an error in pricing
occurs, we will inform you as soon as possible and give you the option to
reconfirm your order at the correct price or cancel it. If you cancel and you
have already paid for the goods, you will receive a full refund.
ReturnsWe accept the return of all items only if they are
returned within 14 days and in their original packaging and condition. Under
these circumstances we will issue a full refund for the price you paid for the
item (less delivery charge.) You will be responsible for the cost of the postage
to return the goods. This does not affect your statutory rights.
Refunds will only be given after the returned item has been received and
inspected. It is recommended that you use registered post or recorded delivery
when returning goods.
CancellationAll cancellations must be in writing and
e-mailed to contact@x-coin.com within 24 hours of
placing your order. |
